Co-ordinator - Community Therapy Team in Horsham inHorsham PUBLISHED THU 2 OCT 2025 Jump to job information section
Job description
Sussex Community NHS Foundation Trust
Co-ordinator - Community Therapy Team
The closing date is 12 October 2025
Job summary
An exciting opportunity has a risen for a Band 4 Coordinator to join our team
The post holder should be a creative and clear thinker, with administrative experience and with excellent skills with technology to help manage our Community therapy team referrals.
Your role would involve :
Processing community therapy team referrals
Phone call with patients, staff, health care professionals
Working collaboratively as part of a multidisciplinary team
Through close liaison with the Team lead, to manage the team waiting lists, allocating visits contacting patients, booking appointments
Previous applicants need not apply
Please note: Due to recent changes in UK immigration and visa rules, this role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on thegov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.
Skilled Worker visa: going rates for eligible occupation codes - GOV.UK
Health and Care Worker visa: If you'll need to meet different salary requirements - GOV.UK
Main duties of the job
To ensure that an accurate and up-to-date patient record is maintained by updating our clinical system as necessary. Training will be provided.
Using a shared email inbox to improve communication.
About us
We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.
Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.
Why work for us?o Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeingo Varied environments: community hospitals, patients' homes, and bases across Sussexo Flexible working options: part-time, flexi-time, annualised hours, and flexi-retiremento Excellent training, development, and research opportunitieso Accredited Living Wage Employer, we ensure fair pay for all our staffo Cost-effective workplace nurseries in Crawley, Hove, and Brightono Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networkso Level 3 Disability Confident Leader and Veteran Aware Trust
Our values-- Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence --guide everything we do.
We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.
This post may close early if sufficient applications are received.
Details
Date posted
02 October 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,485 to £30,162 a year
per annum / pro rata
Contract
Permanent
Working pattern
Part-time,
Flexible working
Reference number
150-MT1989-CC-A
Job locations
Horsham, Crawley and Mid Sussex
Horsham, Crawley and Mid Sussex
RH12 2DR
Job description
Job responsibilities
To process incoming referrals to the community therapy team, makeappointments for patients , communicating with members of the multidisciplinary team
Please see job description and person specification for further details
Job description
Job responsibilities
To process incoming referrals to the community therapy team, makeappointments for patients , communicating with members of the multidisciplinary team
Please see job description and person specification for further details
Person Specification
Qualifications
Essential
- GCSE passes at Grade C or above or equivalent experience
- NVQ level 3 or equivalent (health and social care or business administration) or be willing to undertake
- IT/Administration Qualification
Experience
Essential
- Evidence of consistent pattern of learning from education, training and experience
Desirable
- Experience of working in a health or social care setting
- Previous experience in an administrative role
- Experience of working within multi-disciplinary teams
- Experience of working with vulnerable people
- Considerable experience working with the public
Skills
Essential
- Able to maintain confidentiality and deal with sensitive information
- Able to use recognised IT packages e.g. Microsoft Office including Excel
- Able to undertake statistical and data analysis
- Able to meet conflicting deadlines, prioritise effectively and manage own workload
- Able to use time effectively and prioritise work through good organisational skills
- Able to undertake duties with a degree of autonomy and accountability
- Able to work effectively as individual but also as part of larger team
Desirable
- Some knowledge of medical terminology
- Up to date knowledge of social care & health systems, processes and pathways
- Able to use of IT systems and keyboard skills including accurate data recording skills
Other Requirements
Desirable
- Flexible working
Person Specification
Qualifications
Essential
- GCSE passes at Grade C or above or equivalent experience
- NVQ level 3 or equivalent (health and social care or business administration) or be willing to undertake
- IT/Administration Qualification
Experience
Essential
- Evidence of consistent pattern of learning from education, training and experience
Desirable
- Experience of working in a health or social care setting
- Previous experience in an administrative role
- Experience of working within multi-disciplinary teams
- Experience of working with vulnerable people
- Considerable experience working with the public
Skills
Essential
- Able to maintain confidentiality and deal with sensitive information
- Able to use recognised IT packages e.g. Microsoft Office including Excel
- Able to undertake statistical and data analysis
- Able to meet conflicting deadlines, prioritise effectively and manage own workload
- Able to use time effectively and prioritise work through good organisational skills
- Able to undertake duties with a degree of autonomy and accountability
- Able to work effectively as individual but also as part of larger team
Desirable
- Some knowledge of medical terminology
- Up to date knowledge of social care & health systems, processes and pathways
- Able to use of IT systems and keyboard skills including accurate data recording skills
Other Requirements
Desirable
- Flexible working
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Sussex Community NHS Foundation Trust
Address
Horsham, Crawley and Mid Sussex
Horsham, Crawley and Mid Sussex
RH12 2DR
Employer's website
https://jobsincare.com/job/jnsuoGJV0I2 (Opens in a new tab)
Employer details
Employer name
Sussex Community NHS Foundation Trust
Address
Horsham, Crawley and Mid Sussex
Horsham, Crawley and Mid Sussex
RH12 2DR
Employer's website
https://jobsincare.com/job/jnsuoGJV0I2 (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Details
Date posted
02 October 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,485 to £30,162 a year
per annum / pro rata
Contract
Permanent
Working pattern
Part-time,
Flexible working
Reference number
150-MT1989-CC-A
Job locations
Horsham, Crawley and Mid Sussex
Horsham, Crawley and Mid Sussex
RH12 2DR
Supporting documents
Privacy notice
Sussex Community NHS Foundation Trust's privacy notice (opens in a new tab)
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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